Privacy Policy

Data Security and Confidentiality is our top priority.

At Innowork Global, we are committed to protecting your personal and business data. This Privacy Policy explains how we collect, use, share, and safeguard your information, in compliance with applicable privacy laws.

This policy applies to all users of our services and website, including clients from India, the United States, the United Kingdom, and other regions we serve.


1. Who We Are

Innowork Global is a business process outsourcing company registered in India, offering specialized services in:

  • Accounting and Bookkeeping
  • Financial Modelling
  • Virtual CFO Services
  • Business Support and Back-Office Operations

We work with clients primarily based in the United States, United Kingdom, and other global markets.


2. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full name
  • Business email and phone number
  • Designation and company details
  • IP address and geolocation (via cookies)

b. Business & Financial Data

  • Financial reports and documents
  • Bookkeeping and accounting files
  • Tax information (where applicable)
  • Login credentials (with explicit consent)

c. Technical Data

  • Browser type, device information
  • Usage patterns on our website (via analytics tools)


3. How We Collect Information

  • Directly from you via contact forms, onboarding, or service communication
  • Automatically through our website (cookies, analytics, etc.)
  • Third parties, where legally allowed and with your consent


4. How We Use Your Information

We use your data for the following purposes:

  • To provide the services you request
  • To maintain client communication and support
  • For billing, compliance, and audit requirements
  • To improve our website and services
  • To comply with legal obligations


5. Legal Basis for Processing

Depending on your location, our lawful bases include:

  • Your consent
  • Contractual necessity
  • Legal or regulatory compliance
  • Legitimate business interests


6. Data Sharing & Disclosure

We do not sell your personal data. We may share data:

  • Internally with authorized staff or consultants
  • With third-party service providers (e.g., cloud hosting, CRMs, accounting platforms)
  • With regulators or legal authorities, only as required by law

All third parties are bound by confidentiality and data protection obligations.


7. International Data Transfers

As an Indian company serving international clients, your data may be processed outside your jurisdiction. We ensure:

  • Data Processing Agreements (DPAs) with all third-party providers
  • Standard Contractual Clauses (SCCs) where applicable
  • Strong security and compliance practices


8. Data Security

We implement industry-standard measures to protect your data, including:

  • Data encryption in transit and at rest
  • Secure data access protocols
  • Firewalls and anti-malware systems
  • Access control and employee training


9. Data Retention

We retain your data only as long as:

  • Necessary to deliver our services
  • Required for tax, legal, or regulatory obligations
  • Useful to resolve potential disputes

After that, data is securely deleted or anonymized.


10. Your Privacy Rights

Depending on your jurisdiction (e.g., UK, California), you may have rights to:

  • Access your personal data
  • Correct or update it
  • Request deletion (“Right to be forgotten”)
  • Object to processing
  • Withdraw consent
  • Lodge a complaint with a supervisory authority (e.g., ICO UK, CCPA contact point)

To exercise your rights, email us at contact@innoworkglobal.com.


11. Cookies & Tracking Technologies

We use cookies to enhance user experience and analyze traffic. You may control cookie preferences via your browser.

For details, please refer to our Cookie Policy.


12. Children’s Privacy

Our services are intended for businesses and not directed to individuals under 18 years of age. We do not knowingly collect data from children.


13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.


14. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website with a new “Last Updated” date.


15. Contact Us

For questions, concerns, or data requests, please contact:

Innowork Global
Email: contact@innoworkglobal.com
Registered Address: 4, Lee Road, Kolkata, WB, India